COACHELLA WILL NOW TAKE PLACE ON OCTOBER 9, 10 AND 11 AND OCTOBER 16, 17 AND 18, 2020.
- Refunds are available until June 1st, 2020.
- All ticket prices and fees will be refunded, and your order canceled, upon submission of your request.
- Once refunded, orders cannot be reinstated.
- Merchandise orders are non-refundable; if merchandise was included on the original transaction the amount will be excluded from the refund when processed.
- Refunds can only be issued to the card used on the original transaction. You may be asked to verify payment information in order to complete the refund request.
- Refunds will take up to 30 days to process.
- If you have multiple orders, then you must complete one form per order.
- Partial refunds are not available, you can only refund your entire order.
- To verify the specifics of your order, please log in to your account and view the order information.
Please review your submission for accuracy and try again. If you continue to experience difficulty, please contact us for further assistance by completing this form.